Frequently Asked Questions

FAQs for Patients

For Potential Participants
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FAQs for Healthcare Professionals

For Healthcare Professionals
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General questions

We encourage you to register on ClinicalResearch.com to receive personalized communications and updates about clinical trials near you in your condition(s) of interest.
Please see our privacy policy for information about what data we collect, share, and protect.
Once you register, you will receive news on your chosen condition(s) of interest at regular intervals. You will also get information on new clinical trials happening in your area.

To opt out of receiving future communications, you can click on the “Unsubscribe” link in the emails that you receive.

Alternatively, you can visit Manage My Profile and enter the email address that you registered with. We will send you a link to view and update your communication preferences. Please check/uncheck email and/or SMS options associated with your preferred method of communication. The “Manage My Profile” link that you receive via email will be valid for 48 hours. After that, you will need to request a new link.

 
To update your profile, please visit Manage My Profile and enter the email address that you registered with. We will send you a link to view and update your profile. The link will be active for 48 hours. After that, you will need to request a new link.
To resubscribe to receive email updates, please visit Manage My Profile and enter your email address. We will send you a link to view and update your profile. The link will be active for 48 hours. After that, you will need to request a new link.
To change your email address after you have registered, please visit the Contact Us page. Please fill out a form with the email address that you registered with and your name, and select the option “Technical Support – Change Email Address.” In the message description, please provide your new email address. Our support team will respond to your request within 1 to 2 business days.
To contact us, please visit the Contact Us page, fill out a form with the email address that you registered with and your name, select a reason to contact us, and provide a brief description of the support you are requesting. Please do not enter any health-related information in the message description. Our support team will respond to your request within 1 to 2 business days.
To contact us about any privacy concerns or to remove your personal information from our website, please visit the Contact Us page. Please fill out a form with the email address that you registered with and your name, select the option “Privacy Concerns,” and provide a brief description of the reason you’re contacting us. Our privacy team will respond to your request within 3 to 5 business days.

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